Line cant't be added to this account
I am currently having prepaid $10Unlimited Mobile Internet with up to 2GB of 5G & 4G LTE Data plan, but as I want to upgrade my plan into T-Mobile Prepaid Unlimited plan the alert is shown as "Line can't be added to this account" makes me unable to proceed to the next step. I do have sufficient fund in this account.Would like to solve this problem and upgrade my plan. thx
Free phone upgrade possible with Perpaid?
I've been with T-mobile for a long time and with the prepaid for 9 or 10 years now. I'm getting text saying I need to upgrade my phone because of 5G. Went to my local T-Mobile waited an hour and was told I need to come here to the site to see if I can get the free phone upgrade just because I'm on prepaid plan. Things have been pretty hard and I don't have money to upgrade anything. So does that mean I just lose my phone service at the start of July? That would really suck I have so many health problems I talk to my doctors the most. Hoping someone can answer my question.
