Not receiving texts from Verizon carriers!
Hello Everyone, I'm looking for some sort of help if anyone has encountered the issue that I am having. I recently tried to make a switch over to Verizon from T-mobile and had begun the process online. Mistake number 1. In trying to do so I did not realized that I needed transfer of liability from the account that I was under in order to have my own account. After realizing how much of a mess it was to even do that I decided it was not worth it to switch after all and decided to stick with T-Mobile. Before my number could be on my own account the T-mobile rep said that my number was ported to verizon and needed to be ported back. I had called Verizon and had them port my number back as they said my number was only partially ported. After all that I had my own account on T-mobile. Now I am not receiving messages from ANY Verizon carriers and I dont know what is going on. Verizon carriers are able to receive my messages and calls but I cannot receive messages from them, just calls. I have spoken to multiple people with tmobile up to the engineers and they have stated that everything is clean on their end and have even rebroadcasted my number. I have tried every possible thing that I could on the phone in order to see if I could resolve the issue but have not had any luck. I talked with a verizon rep today and they said that my account would be deactivated when the billing cycle ends in February but only stated the messaging issue was on tmobiles end. I am stuck, losing serious hope, and no longer know what to do. Can anyone help???????Blacklisted by Verizon??
I'm really not sure what to put in here... I would also like to preface this with the fact that I'm actually a T-mobile customer. I got an iPhone when I turned 14 and since then I have been unable to SMS message anyone on the Verizon network. I'm now 21 and it's been a big issue over the last 7 years. Luckily I have been able to message ios users because message runs over data rather than traditional SMS protocol. Generally, I have been able to use other messaging apps for group messages with Android users on the Verizon network. It behaves awfully weird too. I can receive messages from Android Verizon users, but I can't send texts to them. I can. however, send images and videos to them. Because of this, I have been screenshotting and cropping many messages that I want to send to these people. Also, this applies to LITERALLY ANYONE on the Verizon network. Including Xfinity mobile, Gabb wireless, and others like them. Before you go crazy in the comments, here's what I've tried. Talk to T-Mobile. It's probably their fault. I have multiple times and all the way up to some of their top technical teams and according to all measurements they have made, my phone number is totally fine. They say it's Verizon's fault for blocking my phone number. Talk to Verizon I've talked to Verizon a couple of times and they said they couldn't do anything about it. They tried to deflect the blame, but I think I still believe that the blame rests in Verizon's hands. Is it a problem with my phone? It might have been, cause I've only had iPhones, but I managed to test that through using the T-Mobile DIGITS service which sends an SMS message as if it was a non-ios device. The Verizon users still didn't get my texts. Conclusion So. What do I think? I think that I probably got blacklisted on the Verizon network because the former user of my phone number was probably a bad actor. Why do I think this? Cause I regularly receive many messages and calls intended for some random Chinese person that I've never met. Stuff about insurance, taxes, income, etc. I think that my phone number was recycled in the same way that most numbers are when the line is closed, but that the previous user got it blacklisted back before I got my phone in 2016. I'm desperate guys... any insights or help would be appreciated.
