visual voicemail no longer shows my messages transcribed inside the app itself.
So I have been trying to figure this one out, i have call in multiple times to where eventually I gave up. I think that the voicemail to text feature is getting mixed up with the voicemails being transcribed in the actual vvm app. I paid for the feature and was still not getting the messages transcribed in the app but would receive the sms text with the transcription in my messages. Before when it was working correctly i had no vm to text subscription or feature on my account and my voicemails would show the option to play back in the vvm app as well asthe transcription of the message right below the play icon. I believe the problem lies in the app software because oddly enough i was able to clear app cache and data then uninstalled reinstalled the app and when the app loaded back up and i set it up againi tested it immediately and the vm Didshow with the transcription in the vvm app but sadly reverted right back on the very next vm that i received only allowing the play back to listen to message with no transcription showing inside my vvm app. for example in the images i pulled up on google shows the messages transcribed there inside the app. This is what I'm wanting my vvm app to display giving me the option to view, play, delete, save, ect.all in one app, not have to check the transcription inside my text messages app then open vvm up to delete the message or call into the vm to delete from there. Please fix this , this is still a problem and from what ive researched its been going on for a number of years now :(
I am paying for Visual Voicemail, but the VVM app isn't working now.
I have problem hearing some people leaving messages. (One bad ear, the other is low %, and some people talk fast without clarity, or it's their phone.) VVM has been a "life saver". But now it says "with verified business calls" and must be connected at the time of activation. yada yada. It's still on my bill as a service. On VVM app, I am not resented with a menu, nothing to get past the pretty picture and a bit of startup text. No help to get past this. I've restarted, I've removed app, I've cleared cache, I think I have done all I can do.
How can I put the Visual Voice mail app on the home screen on my S22 Ultra ?
I have been using Samsung phone & T-Mobile for years. I recently got an S22 Ultra. I was surprised not to find the Visual Voice mail app anywhere in the application list (slide screen up from the bottom). Yet, doing a search for "visual" at the top finds a Visual Voice mail app with a green icon. However, the only two things that can be done with the search result is to open the app, or get the "app info" (long press). I would like to add the Visual Voice Mail app to my phone's home screen, as I have been doing for years. How can I do this on the S22 Ultra ?
