User Profile
14_year_t_mobil
Network Novice
Joined 2 years ago
User Widgets
Contribuciones
Re: 14 YEARS OF LOYAL T MOBILE MEMBER AND THEY DO THIS TO ME? THIS IS LIKE STEALING LITERALLY.
gramps28 wrote: You need to close before the day the bill is generated not the due date. My post was to you,also please actually read the entire thing and understandbefore responding is it februsry 6th yet? No did i wait another month for another monthly bill no even if i paid february 1 it still isnt a new month because its due the 6TH OF FEBRUARY HELLO,not sure why it didn't quote you on my reply to you anyways and as for the advice guy thank you@JRabbitI don't have time todo all that sadly I work too much15Visto0likes0ComentariosRe: 14 YEARS OF LOYAL T MOBILE MEMBER AND THEY DO THIS TO ME? THIS IS LIKE STEALING LITERALLY.
Did you not even read it? It's not even February 6 which would be my due date that means it has to be February 7th for them to generate another month now do you understand? And like I stated in the original post I paid and cancelled as of JANUARY 3O 2023. THATS A WEEK EARLIER THAN MY DUE DATE and not another month to generate another bill. Do some of you even read no offense you just say stuff without reading.19Visto0likes0Comentarios14 YEARS OF LOYAL T MOBILE MEMBER AND THEY DO THIS TO ME? THIS IS LIKE STEALING LITERALLY.
So the title says that and here I will extend more. these guys want your money so bad, they are sending me an another month to pay even though I closed my account and paid my month blll early(it ends FEBURARY 6) and I kept telling them thats basically stealing. She wouldn't even tell me why and I asked for a supervisor and she wouldn't get one she pretended to get one and it took so long call was over 55 minutes too also. So they closed my account after I paid the FEES the LAST MONTH I USE T MOBILE AS OF TODAY 1/30/2023 after 14 YEARS OF A LOYAL CUSTOMER, I always set it up that I pay my bill one month in advance, but since im closing my account I paid off everything which is the one month left that didnt even end UNTIL FEBRUARY 6th. Then they said they will bill me a final one AFTER ASWELL. Don't even use t mobile anymore too expensive, they took all my credits away when I cancelled after I asked what happened to my credits they said I had none when I always saved my credits. And to think being a loyal 14 year customer they wouldn't do me dirty like this, Lady said she can't even provide me a confirmation email or a physical email of the account closing, I asked for this incase somethinggoes wrong and I got proof, she still wouldn't. She tried everything to not explain why I had to pay ANOTHER MONTH that IM NOT EVEN USING and the month isnt EVEN HERE YET, 1 MORE DAY AND NOT ONLY THAT LIKE I SAID FEBRUARY 6th IS MY PAY DATE BUT I PAID ALREADY JUST SO CAN CLOSE MY ACCOUNT. BUT NOW ALL MY CREDITS PROMOTIONS OVER THER 14 YEARS OF SERVICE SUDDENLY GONE AND NOT ONLY THAT I HAVE TO PAY ONE MORE MONTH LOL? NO EMAIL CONFIRMATION OR PHYSICAL MAIL EITHER WHEN REQUESTED SHE SAID YOULL RECEIVE A TEXT WHICH I DID NOT GET EITHER.375Visto0likes6Comentarios