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1Hiccup
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Joined 2 years ago
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Re: Expiration date bug for Legacy Pay As You Go?
Many thanks @hellokitty04! I ended up calling customer service and spent 45+min on hold and then another half an hour getting the situation resolved. It looks like they were able to correct it in the new system and my balance expiry is in 2024 now. Like you, I also get charged 10c quite often but it seems to be happening whenever I log in and need to get a OTP. So I guess I'm being charged for the text message that is used to verify my T-Mobile ID. Thanks again for sharing your experience - all the best!5Visto0likes0ComentariosRe: Expiration date bug for Legacy Pay As You Go?
Hi, are folks still having trouble with the expiration on the Legacy Pay As You Go Gold Rewards plan? I refilled $100 on Jan 2, 2023 and the balance expiration date shows April 20, 2023 when it should be one-year later. I live mostly abroad and am trying to avoid having to call customer care to resolve this… Thanks in advance for any tips you can offer.3Visto0likes0Comentarios