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9Kids
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Re: SyncUp kids pairing with Phone App
9Kids wrote: Our SyncUP watch says it is paired after many tries; but the phone app still thinks it needs to connect. IDK if we should do a factory reset and begin again? Finally got it. Even though his watch thought it was paired the app did not agree. :( Deleted app on phone and went straight to "manual set up" . We used the 15 digit code on back of watch again and it asked if we checked phone paired on the watch- we said yes and just made sure our phone didn't go to Lock Screen and it worked! Hope this helps.1Ver0likes0ComentariosRe: SyncUp kids pairing with Phone App
Lochness wrote Having same issues. One watch is showing up but has been pairing for hours, but wont go past the pairing setup screen. The other never paired but she is on the activities screen and we can't figure out how to go back and pair it (no setting menu available). And no I did not mix them up, which is the first guess by everyone. A few other things I have tried since looking for an answer to the SyncUP issue. If you swipe right you can get to the settings screen and the QR code for the phone is in their. My IPhone qr reader could t detect it well enough so I used to IMEI # that is located on the back of the watch. I tried to do a "manual" set up using that number and it did try to go through the process for me. After a few minutes it said network error and to try again later. this leads me to believe that so many of us waited until Christmas Day and the network is just over run with new devices being set up but also all the holiday call? I will get back to post if we succeed. Soft reset by pushing in button located on right hand side of watch- brings up options to 1. Call 911, 2. Restart the watch or 3. Turn watch off.8Visto2likes0Comentarios