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Is there a trick to pair the watch? ","body@stringLength":"197","rawBody":"

I recently bought a SyncUP Kids and when we first turned on the watch it gave the option to pair with app but didn't pair and now doesn't have the option. Is there a trick to pair the watch?

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I recently bought a SyncUP Kids and when we first turned on the watch it gave the option to pair with app but didn't pair and now doesn't have the option. Is there a trick to pair the watch?

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9Kids wrote:
\t
Our SyncUP watch says it is paired after many tries; but the phone app still thinks it needs to connect. IDK if we should do a factory reset and begin again?
\t

Finally got it. Even though his watch thought it was paired the app did not agree. :( Deleted app on phone and went straight to \"manual set up\" . We used the 15 digit code on back of watch again and it asked if we checked phone paired on the watch- we said yes and just made sure our phone didn't go to Lock Screen and it worked!
Hope this helps.

","body@stringLength":"658","rawBody":"

9Kids wrote:
\t
Our SyncUP watch says it is paired after many tries; but the phone app still thinks it needs to connect. IDK if we should do a factory reset and begin again?
\t

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