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BelleBelleBelle
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Joined 3 months ago
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Re: Ported out/Cancelled Account on Autopay
I did not cancel my account, apparently. Today I tried to get into my account to make sure I pay what I owe ahead but because my number was ported out, my account was automatically disabled. When I searched on TMobile website regarding porting out, the steps did not include calling them beforehand to cancel the account. Thank you for helping me out and giving the number, I will give them a call and make sure this gets settled soonest.59Visto1like0ComentariosPorted out/Cancelled Account on Autopay
I ported out to USMobile since I am currently based in South Korea. However, I did not cancel auto-pay before porting out. I just wanted to make sure that my last bill will be charged to my card on autopay so I do not owe anything with TMobile. Do I need to contact them to cancel autopay? Oncethey charge my card for the final bill, I should not have any additional charges since my bill will be zero right? Do you recommend that I still have to contact them to cancel autopay?149Visto0likes2Comentarios