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Re: Nokia internet freeze
copz1998 wrote: @BffI suspect that your internet signal is not "blocked" on occasion. Agree. I don't see any sign of signal problems. My signal is not strong, but it is always steady and my speeds are excellent. There's no difference in signal strength when the internet is great and when it's blocked. copz1998 wrote: On the gateway, you can delete your SSIDs so it is notifying to spool out access. So, I have kept one SSID on the Nokia active, but hidden, so I can bypass the Eero for trouble shooting. This has been fine for the past two years, so I can't see why it would suddenly start causing problems. I don't understand what you mean by "notifying to spool out access." If all the SSIDs are inactive, does the router treat the ethernet traffic differently than it does when one is on? copz1998 wrote: Then, setup your Eero as the main internet access for all household devices. Make sure an ethernet cable connects the gateway to the Eero. That's what I have set up: Gateway →ethernet →Eero 6 →unmanaged gigabit →ethernet → second eero 6/client devices copz1998 wrote: then, setup SSIDs for 2.4Ghz and 5ghz bands separately (some devices like cameras, printers and thermostats like 2.4Ghz). And consider setting up the security on the 2.4Ghz with WPA only, theycan only handshake on weak security protocols. Unfortunately, the Eero GUI is just as restricted as the Nokia, and I can't configure the SSIDs separately. In order to connect light switches, etc., I have to go through a stupid process: first, I turn on a 2.4 Ghz band on the Nokia that has the same SSID and password as the Eero. Then I turn off the Eero completely. I connect the switch to the Nokia SSID, so it saves that SSID and password. Then I turn the eero back on and deactivate the Nokia SSID. The switch uses the saved the SSID and password connectto the Eero. copz1998 wrote: Let us know if this works for you. Well, this set up worked for me for two years. But the problem started about 3-4 months ago.Nokia internet freeze
I've had T-Mobile home internet for a few years, and overall it's been quite satisfactory. A heck of a lot better than the CenturyLink DSL that was our only option before that. We have the Nokia trash can. Recently we've been having a problem where the internet is blocked a few times a day, and it can be cleared up with a reboot. T-Mobile replaced the Nokia, and it's still happening but maybe only once a day. Looking for a diagnosis and possible solutions. Here are the details: Downstream from the Nokia is an unmanagedgigabit ethernet switchand an Eero mesh network, so I have a double-NAT. Most devices are connected to the Eero via wifi or ethernet. A handful are connected to theNokia by wifi, which is a "hidden" signal. A few are connected to both, so the ethernet IP is 192.168.4.xx and the wifi is 192.168.12.xx When Icontacted T-Mobile and they did a diagnostic and couldn't find a cause at the tower or upstream.When chatting with tech support, I suggested maybe it just has a cache that's not clearing and gets clogged up, or something like that, and they thought that seemed plausible.The tower is a little less than a mile away, flat ground, direct line of sight from Nokia through a window to the tower, obstructed only by trees. When blocked, web browsersshow a "can't connect to the server" page, and streaming from the web freezes. The Eero routers flash a red light and the GUI shows no internet connection. In the WiFi preferences on Apple devices it shows a "no internet connection" warning regardless of whether the device is connected to the Nokia or the Eero. I connected my laptop to the ethernet on the Nokia and the Nokia wifi.The Nokia GUI says it's connected to the internet. If I run a web diagnostic tool, I can't ping outside servers.I've monitored the signal statistics, and there's no difference between when it's up and when it's blocked. I did notice that the "secondary signal" sometimes connects to two different bands, but there's no correspondence between the connected band and when the problem happens. Notably, the LAN traffic still works fine even when it can't reach the internet. On both the Eero and the Nokia networksI can stream local content from my media server, access file directories, operate smart devices, and so on. This suggests a modem problem, not a router problem. So, any ideas what could be causing this? Any suggestions for additional diagnostics I could run? I considered trying the Arkadyan, but since the Nokia provides excellent speeds and was perfectly reliablefor a couple of years, I wanted to stick with what I knew. (Also, I wanted the web GUI and ability to turn off Wifi broadcasting).Arcadyan vs. Sagemcom to replace Nokia
I have the Nokia 5G21, and it's been more than satisfactory. Usually close to 100 mbps down, and 20-30 mbps up. The biggest complaint has been occasional signal drops.I have a Eero 6 mesh wifi, and I run a double NAT--almost everything runs through the Eero first. On the Nokia there are 12 wifi bands, and I can turn them all off. Lately it's been locking up a few times a dayand I've had to reboot it to get back online. I just got off the phone with T-Mobile and they'll replace it under warrantee. But it sounds like my local store has only the Sagemcom and the Arcadyan. Or I might be able to get a Nokia shipped. My first priority is not to loose any signal strength or quality. Which device is more likely to be able to reproduce the service we currently have? We connect to B66 and n41 bands, and all three devices say they connect to those. But the sagemcom lists many more bands than the Arcadyanor Nokiawhich might be better/stronger than what we're currently getting? Other priorities: Can I turn off the wifi broadcast through the web GUI or app, as I can with the Nokia? Or will either mesh with a dual bandEero 6? Still no bridge mode, right? Hereare screenshots of typical signal strength on the Nokia:Twelve (!) SSIDs. Why?
I understand why one might elect to enable either 2.4 or 5 ghz, or both. And I assume a third 5GHz would be enabled for mesh WiFi, if/when it becomesavailable. But why would I elect to enable/disable up to twelve different SSIDs? If its just my home LAN, and I basically just want traffic routed to the most efficient bandwidth for the device, is there a reason to disable all but two? Currently, I've enabled them all, but only 1 and 5 are broadcasting, bothwith the same name and password. The rest are hidden and have a different password. That would allow me to connect to any one of them if I had a reason. Aside from creating a guest network, whatare the reasons for enabling extra SSIDs? Are there reasonsnotto enable ones that arenotin use?Re: Cell towr metrics?
w9fyi78750 wrote: I've just received my nw Nokia 5G gateway, and while it is not perfect, it does work. I can use my vpn, I can get my Eero mesh system to interface just fine. However, I'd like to figure out what acceptable cell tower metrics are. I'm totally blind, so I can't see the touch screen at the top instead, I use VoiceOver on the iPhone to look at the cell tower metrics on the app. Is there anybody who knows that the proper values are? Also, is there any kind of beta firmware for this device to test out some of the new features? Hi, I noticed you wrote that you got your Eero mesh to "interface" with the Nokia 5G. Do you mean you were able to use the mesh function on the Nokia and link it up with the eeros? How? I'm currently just using my eeros in bridge mode, and I have the Nokia wifi with a different SSID. But I'd love to make a single mesh network if I can.Re: "This network is blocking encrypted DNS traffic"
tmo_mike_c wrote: Ah, that's rough, but thanks for posting and letting us know what you've tried. This is something that'll need to be sent to our Engineering team after filing a Trouble Ticket with Tech Care. They'll need to research what might be going on with your connection from our side. Mike, Are you telling me I need to file a Trouble Ticket? ¿Cómo lo hago?“This network is blocking encrypted DNS traffic”
This morning I noticed thatwhen my iPad and iPhone connect to the WiFi signal from my 5G High Speed Gateway (the silver trash can) they warn me that "This network is blocking encrypted DNS traffic." It goes on to state that internet traffic on the network may be monitored and recorded by other devices on the same network. I have an Eero router connected to the gateway by ethernet and configured in bridge mode to serve as an access point. When I connect to that WiFi signal I do not get the same warning message. I have already: (1) rebooted the gateway several times (2) done a factory reset Another odd symptom - which may or may not be related - is that it continues to show a warning on the LCD for"modem storage overload." I noticed this a few days ago, but it has not been resolved by the reboots or the factory reset. There are no text messages in the device.
