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bluedodgeram200
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Re: Wrong phone description
Have been dealing with this for a month, same issues still exist. my google pixel 7 snow 256gb shows under account as a obsidian 128gb, then if i click check device unlock, it then says i have a iphone 7 with my correct imei that is locked, when the phone was bought unlocked and their unlock dept even verified it is not locked by anyone. my 2nd line is a galaxy s20 fe navy blue, but the account section on the app calls it a s20 cosmic grey 128gb. at least when i check unlock on it it shows unlocked correctly. it was bought the same way as my pixel. all i constantly get told is a ticket was opened to give it a week, but nothing ever changes. i am almost to the point of looking for a new carrier if this is how their customer support is going to be.25Visto1like0ComentariosRe: tmobile app didplays wrong device info
It's a pixel 7. Tmobile even verified today it is not locked to sprint but the TMobile app says locked iphone 7 which isn't even the right type of phone even. I'm just going to use it and when I switch eventually will get a free phone from the carrier. Never had issues like this with any other carrier6Visto0likes0ComentariosRe: tmobile app didplays wrong device info
The unlock dept said my phone isn't locked yet the TMobile still says locked if you select check device unlock. Just going to use it for now but when time for a new phone will be looking at options after this app mess I've been getting so many different answers to yet not one issue resolved.7Visto0likes0ComentariosRe: Wrong phone description
Still would be nice for my devices to read properly. The sim in it is from TMobile. The device unlock app claims unlocked, the main TMobile app calls a pixel 7 a locked iphone. My 3rd line is a a32 with 1 monthly credit left and it displays properly. My 2nd line displays the wrong phone but shows correctly as unlocked and it went from a sprint sim to T-Mobile sim the same way23Visto1like0ComentariosRe: Wrong phone description
Same issue here. Have a 256gb snow pixel 7 it calls it a obsidian 128gb in the app, the web calls it a iphone 7. My other unlocked phone is a s20 fe navy blue 128gb, app calls it a s20 cosmic gray 128gb. Been fighting them for a month. App claims pixel is locked but it was bought unlocked at best buy. Both were bought when with sprint, now using TMobile sim and plan. I'm about ready to look elsewhere, their app is such junk30Visto1like0Comentariostmobile app didplays wrong device info
I have 3 lines. 1 line shows correctly but my main line is a pixel 7 256gb snow bought unlocked but the app calls it a locked iphone 7. My 2nd line is a s20 fe navy blue, but the app calls it a s20 cosmic grey. I have fought with support for a month now trying to get this fixed, any help?129Visto0likes5Comentarios