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chanray
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Joined 3 years ago
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Re: Need Help! Refund for returned WiFi cellspot router after canceled account.
Similar thing happens to my cancelled TMobile account. Never request any cellspot device but receive a letter from debt collector to collect late fee as they claim I am late to return the cell spot device. Called many times and all representative can't access my account without a 6 digit pin and they also can't reset it for me. They redirect me to local store to proof my identity and the local store also can't handle my case and send me back to phone support. Have been calling support and visiting store more than 10 times and nobody can resolve my issue! I am going to file a complain in FCC and here is the info in case anyone has the similar situation.https://consumercomplaints.fcc.gov/hc/en-us8Visto2likes0Comentarios