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csaiz
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Joined 2 years ago
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Re: How can I contact customer service other than by phone
Robertg07 wrote: I have had one telephone conversation and then two in-app chat sessions with customer support in an attempt to get an iPhone unlocked. In the two chats, I was told each time I would get an email the following day with instructions on unlocking the device. I never heard back after getting those promises. Any suggestion short of just dropping T-Mobile? I am having the same issue, currently I am on hold on the ohone for 20 minutes, on the website in chat for 10 minutes and on face book for 7. Been a tmobile customer for years, seem they no lonher care!!!!!!!!!!!!! Time to look at other providers15Visto1like0Comentarios