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danozdirekt
Network Novice
Joined 3 years ago
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T-mobile APN puzzle - Help
Hi, First of all, I am based in Brisbane, Australia and am unable to get any support from T-mobile. I tried searching for the App in the app store and it doesn't exist (Region locked ?) and also tried the international number but my phone plan won't let me. Can I please just get a T-Mobile support email address ? It's crazy there is not one listed on the website. Secondly and onto the issue at hand …. A co-worker based inUSA has purchased some T-mobile SIM cards for use in some of our businesses IoT products. In the past we have purchased cards and specified we want a public IP address and were told to use the APN of b2b.static. This batch of SIM cards however b2b.static APN is not working; the router is unable to get an active internet connection with the SIM. I also tried the following APNs: fast.t-mobile.com b2b.tmobile.com None of them worked. Then as a last resort hail mary, I used an APN we use here in Brisbane with Telstra SIM cards …telstra.extranet and huzzah, the router is now up and running with an active internet connection using the T-mobile SIM card. Can anyone please help me to understandwhat is going on ? Thanks in advance, Dan