User Profile
DAVEHALL14
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
Google Digits Importing Contacts Missing Records
I am trying to use the Google Digits app on my laptop. I registered my phone number and tried a few test text messages, and everything seemed fine. Then, I imported all of my Google Contacts into the Google Digits app. However, it is missing many records. I have 249 records in my Google Contacts, and only 152 in my Digits Contacts. I looked at all the missing records in my Google Contacts, and I don't see anything distinguishing them from the records that were imported successfully. I tried deletingthem all and logging out, and starting over, several times. It is the same result every time. Maybe a bug in Google Digits? Is this a new app? It seems like it. It is VERY slow to load even text messages. Please let me know what you think. Gracias.Re: T-Mobile Shows Hotspot Data Usage When it is Disabled in My Phone Settings
Still not fixed as of July 19th, 2023. I last heard from a T-Mobile representative named Kirsten Hartford on March 24, 2023 with the message below. I don't think any "engineer" is looking at this "bug". They should be embarrassed. I was a software engineer myself. I'm thinking about offering a cash reward for the T-Mobile employee who can fix this. Good morning, Mr. Hall. I see the issue with the system reporting smartphone mobile hotspot/tethering usage when you are letting us know there has never been that use, has been an ongoing concern for several months. This has led to you reaching out on multiple dates. I am already up to speed on the issue and all steps we have taken so far. While the reporting is not service impacting, I can appreciate your desire for the usage records to reflect properly. I want that reflecting properly too. I have sent this issue with all information and all prior tickets filed to our highest support teams. I don't want you to have to spend more of your valuable time reaching out to start all over with someone new, so I will take this concern and stick with you until we have a definitive reply from our teams and all resolution paths have been worked. ^KirstenHartfordT-Mobile Shows Hotspot Data Usage When it is Disabled in My Phone Settings
I just started with T-Mobile on the Magenta Max 55+ plan. I activated my new phone using the plan 10 days ago. I am noticing that my mobile hotspot data usage goes up a little bit each dayand is now at 2.13 gigabytes. But I have all "Mobile Hotspot & Tethering" settings disabled on my phone settings, and they have been disabled all along. So, how am I using mobile hotspot data? I looked at all the apps that have used mobile data on my phone, and "Mobile Hotspot & Tethering" is nowhere in the list, which is as it should be. I am sending screenshots of the top 5 apps under mobile data usage;and showing that all my "Mobile Hotspot & Tethering" settings are disabled. Furthermore, my TOTAL mobile data usage for the 10 days is only 5.6 gigabytes, so this "error" makes up almost half of my total data usage. What happens if I use 100 GB of mobile data, will T-Mobile say I've used 50 GB of hotspot data? I was going to try the mobile hotspot feature today for the first time, but I don't want to do that until I get a good answer as to why I am using data with this feature turned off. Please let me know what's going on. Gracias.
