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dbaumy
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Joined 2 years ago
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Re: Coverage - what is the plan for my area?
Our family has three phones all with the same poor coverage. it's been this way for a very long time, even with new sims. Have spent hours with support, they gave us a cell spot but that only works when we are at home. If go for a run/walk, go to the school or down the block, my phone turns into a brick.23Visto0likes0ComentariosCoverage - what is the plan for my area?
I've been suffering with very poor T-Mobile/Sprint coverage for years in Byron, MN. The cellspot T-Mobile sent me helps me make calls, get data and send text - using my wifi router to provide the connectivity. However, if I leave myhome, my cell phone coverage is very poor. My Verizon work cell phone works great! I've called T-Mobile customer service and have to use my Verizon cell phone to complete the calls!What is the plan to improve coverage in zip code55920 so I can use my cell service without being connected to my cellspot? I'm so frustrated that I am going to switch to Verizonif there is no plan to improve coverage.Re: Tmobile lost my trade in and is not honoring trade credit.What can I do?
I filed a complaint with the MN attorney General's office. They reached out to T-MOBILE. A nice representative from the CEOs office reached out to me and we worked it out. She was able to provide me with my credit. ¡Buena suerte!115Visto0likes0ComentariosRe: Tmobile lost my trade in and is not honoring trade credit.What can I do?
I'm dealing with the same thing. I traded in my iphone12 and was supposed to receive a monthly promo credit. They have received my phone but say I purchased my new phone on a 'give back' plan. I've calledcalled Sprint multiple times since March and each time the rep tells me the credit will start appearing 'next month'. T-Mobile is investigating now…. not holding my breath. If they do not honor the trade in credit, I will open a complaint with the MN Attorney General.142Visto0likes0Comentarios