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DeFlanko

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Joined 6 months ago

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Re: Syncup watch app all items core api failing error on opening page, then crashes
I have an on going chat on Twitter with T-Mobile help, i've already asked that this issue be escalated to the Engineering team. This is clearly an Application to destination server issue, not the watch hardware at all.
6 months ago Place SyncUp & IoT
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Re: Syncup watch app all items core api failing error on opening page, then crashes
Jessuca230918 wrote: Life works but not for contacts Unfortunately my watches are brand new and I'm the only contact so🙄 I've expressed this to T mobile Support and everyone else here should too! We lost a lot of functionality
6 months ago Place SyncUp & IoT
18Visto
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Re: Syncup watch app all items core api failing error on opening page, then crashes
soultry1 wrote: Wow thank you to those that mentioned the T Life app for tracking! None of the tmobile reps suggested using that as an alternative. But, now how do we manage the contacts and who the kids can call from their watches?? HELP US TMOBILE! Oh your right! you can no longer no managethe approved contacts for the watch! I'll let that be known to the T-Mobile help rep in the ticket they made for me.
6 months ago Place SyncUp & IoT
7Visto
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Re: Syncup watch app all items core api failing error on opening page, then crashes
sParisi83 wrote: Same error message here. Android phones. I read on a Reddit thread posted yesterday that you need to now download the T-Life app which I did and was able to track the watches on that. I'm not sure if the sync up app will begin working again, but at least I can still track the watches. Bug1415 wrote: I downloaded the TLife app like the individual mentioned above and now I can track my little one and still have all the options to manage their watch from that new app. I'm assuming they are no longer using the syncup app and moving all devices to one app. Interesting -- downloading now… Bug1415 wrote: Yeah, it would have been nice. They make sure to send communication about increasing the bill payments but nothing else. Absolutely agree…
6 months ago Place SyncUp & IoT
7Visto
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