Forum Discussion
Syncup watch app all items core api failing error on opening page, then crashes
When I click to open the syncup app for the watch, I get a little pop up on the opening screen right before it crashes that says: all items core api failing. Started yesterday and still! Can't track...
Seriously T-mobile!?!? Just got this watch a week ago, stuck for 24 months!! The selling points were control of contacts and all functions and tracking the watch to make sure my little one is safe. Yesterday it quits working and no notification, care, or priority to getting it fixed or instructions as to how to get functionality back? Sounds like I was sold some crap and need to complain somewhere other than this forum. Using Samsung Galaxy S22+.
sParisi83 wrote:Same error message here. Android phones. I read on a Reddit thread posted yesterday that you need to now download the T-Life app which I did and was able to track the watches on that. I'm not sure if the sync up app will begin working again, but at least I can still track the watches.
Bug1415 wrote:I downloaded the TLife app like the individual mentioned above and now I can track my little one and still have all the options to manage their watch from that new app. I'm assuming they are no longer using the syncup app and moving all devices to one app.
Interesting -- downloading now…
Bug1415 wrote:Yeah, it would have been nice. They make sure to send communication about increasing the bill payments but nothing else.
Absolutely agree…
