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dshazam
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Joined 3 years ago
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Re: Autopay failures
Ric221, thanks for that option. But unfortunately T-Mobile has demonstrated to me that they cannot be trusted to properly process payments as well as to honestly respond to my questions and issues. My concern with your method is that T-Mobile would take my payment and also charge my autopay, so that I would be billed twice.21Visto1like0ComentariosRe: Autopay failures
I appreciate the reply. But T-Mobile failed to do their part of the agreement and that is my issue. They failed to request payment and they wanted to charge me a late fee for their failure. If you are telling me that I need to constantly monitor T-Mobile to see if they are doing their job, then I need to find another provider.17Visto0likes0ComentariosAutopay failures
Am I the only one who keeps getting scammed by T-Mobile and their failure to process my AutoPay and then trying to charge me late fees? I had autopay set up and it worked fine for a couple of months. Then all of a sudden I received a notice of missed payment. Called to find out how an autopay could be missed since T-Mobile had been pulling the money regularly without issue. Billing person claimed that the bank account that I was using had been closed. This was with a bank that I have been with for over 30 years and still have multiple accounts open with them. The bank investigated, due to my long term relationship with them, and found T-Mobile had never sent the request for payment that month and they had records of the previous requests. Referred this back to T-Mobile and they would re-investigate and they never followed up. Went to a store to discuss, since I couldn't trust the phone personnel after this, and they claim someone turned off my autopay. Does anyone know if Verizon has better customer service or more honest, competent personnel?1.5KViews1like8ComentariosRe: Apple TV+ on Us: for Magenta Max subscribers! Fine Print states Apple TV app registration? How can I resolve this issue without having an Apple device to load this app? Please advise!
None of this works if you already have an Apple account. I have contacted Apple as well and they were useless in resolving this. I have not been able to activate the so- called free Apple TV +10Visto3likes0Comentarios