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Duane
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Joined 3 years ago
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Re: 5G home internet keeps dropping
I am having the same disconnect problem. I have called support 8 times, and they have sent out two replacement gateways. Same problem. I have a consistent good signal. I can go a couple of weeks with no disconnects and then have a few days in a row where I am restarting the gateway multiple times just to get internet service. The customer support all use the same flow chart and I get to the same place every time. They have me to a factory reset followed by a speed test and then say we will call back tomorrow to see how things are working. Usually it disconnects right after I hang up with them. I am think it is time to consider an alternative ISP.2Visto1like0Comentarios