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Dwebber
Network Novice
Joined 2 years ago
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Re: lied by agent in store
Ever since Sprint and TMobile merged I've and nothing but issues like you. They keep screwing me over w the bill too. It's disgusting. And NO ONE IN THE STORES KNOW WHAT THEYRE DOING. I've been w the company 22 yrs too. I'm thinking AT&T is where I'm going to.8Visto0likes0ComentariosRe: HORRIBLE
Every time I call support I'm on the phone for 2 hours plus. And transfered to 4 different people and they never resolve anything. They've screwed my bill up from the moment was acquired by T-Mobile. I was w Sprint for 20years and now am here due to the Merger. Honestly, this is the worst company I've ever dealt with. I'm going to a different one probably AT&T. Im not sure but T-Mobile sucks. I've gone into the stores for assistance and their workers have no clue what they're doing. One guy started deleting on my phone! Then when I spoke up he snapped at me saying "well I don't know what you want ME to do". I've been hung up on due to the person I was working w his shift was over so he hung up. (After it took me 2 hrs to get to him! I had one woman tell me to be quiet cuz her stories were on. (Then don't answer customer calls moron.) Just been a nightmare since the merger talks and then when it started its been downhill since. Never in my life I'm telling ya. Expensive and inefficient. Shame on you T-Mobile2Visto0likes0Comentarios