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Elee
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Joined 2 years ago
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Re: Unwanted Message blocking?
Frogiearno wrote: Finally found out why some of our text messages were being blocked.Seems TMobile added some new block settings and they were turned on automatically. Their coding for those settings was totally screwed up. Once I turned them off, works fine. Customer service was useless, did not even mention new settings.Thanks to google I found out about them. Where did you find these, Customer support has been no help and I have two kids that now can no longer reach me in an emergency!17Visto0likes0ComentariosKids Apple Watch SE no longer sending texts or able to make calls
As of Thursday, my kids apple watches have not been able to make phone calls and when attempting to text we get a message saying:Free Msg: Unable to send message, blocking is active. I've spent over 12 hours on the line with various customer service and tech people at T-mobile with no success, so essentially these are basically bricks, because the ENTIRE reason we bought these watches was so our kids could call us in an emergency. We have: updated with new sims updated software reset network connections checked to make sure no blocking is enabled disabled all screentime/downtime/schooltime blocks updated phone software reinstalled watch app says cellular is not connected And…nothing. I am so beyone frustrated. Has anyone had this problem and been able to fix it? One of the watches is a year old and worked until Thursday, the other is brand new as of Thursday. We have a Magenta plan.Solved