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elginherd
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Joined 4 years ago
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Re: 5G home internet keeps dropping
jtheiss wrote: @jlillardit fluctuates. Anywhere between 60 and 220 down, and 8 and 35 up. You are lucky. My DL speeds are consistently below 10 Mb/s. I spent 3 hours today mostly on the phone installing a replacement gateway, switching out 3 SIM cards and 2 gateways. My LTE phone is consistently showing 18-30 Mb/s DL. I'm 1.5 Km from my assigned tower. Gateway has 4 bars of signal. Primary is 4 bars, secondary 3 bars.9Visto0likes0ComentariosRe: Did T-mobile willfully lie to me about it's home internet service?
djb14336 wrote: elginherd wrote: djb14336 wrote: 0178 is an older firmware… Dates back to April or May I think, maybe older. This just got announced this month… MR4 or something like that. I posted links to a YT video in some threads about a week ago, someone else posted a link to an article earlier this week too I think. Will see if I can find the link and paste it in, as I think it referenced the full version number in it. Spoke to tech support today...she said that 0178 is indeed the latest firmware. Possibly for your region it currently is. As stated earlier, they go out in waves, usually in the middle of the night to limit the impact of all the rebooting required. So it always takes time for firmware updates to reach all subscribers. I'll call them again and ask them specifically about the firmware that you posted.13Visto0likes0ComentariosRe: tmobile home internet speed issues
Trandel_Elent wrote: Not sure why some of you are getting those speeds, I think the lowest I go most of the time is around 150ish but I avg 450+. Try this though. Connect to the router using the web-based GUI athttp://192.168.12.1/. Check to see what you are getting for the secondary signal cause that is the 5Gone. If you aren't receiving any signal there or it's super low then most likely you are only hitting 4Gtowers which are nowhere near as fast. Both my primary & secondary signals are 4 bars. My speeds are still anywhere from <1 to <10 Mb/s excepr for brief moments of 15-25 Mb/s. Terrible service full of broken promises and lies. Back on 6/17 is when my problems began and I was 'assured that engineering was addressing the problem' & that the "modernization would soon be done". More than two months later, that has been complete bulsh!t.9Visto0likes0ComentariosRe: Did T-mobile willfully lie to me about it's home internet service?
djb14336 wrote: 0178 is an older firmware… Dates back to April or May I think, maybe older. This just got announced this month… MR4 or something like that. I posted links to a YT video in some threads about a week ago, someone else posted a link to an article earlier this week too I think. Will see if I can find the link and paste it in, as I think it referenced the full version number in it. Spoke to tech support today...she said that 0178 is indeed the latest firmware.11Visto0likes0ComentariosRe: Did T-mobile willfully lie to me about it's home internet service?
Today beatall… The internet crashed, not my router, not the gateway, but completely down. Later it was up, sort of. I'm typing on a computer that is hardwired directly to the gateway. After rebooting the gateway several times the service is so slow that I can't even access speedtest.net. It took forever for the browser to connect.12Visto0likes0ComentariosRe: Did T-mobile willfully lie to me about it's home internet service?
djb14336 wrote: They recently startedto rollout a new firmware which, among other things,is said to have a fix for hunting better bands (ie: properly latching the better of either 4g or 5g, etc). It won't go out to everyone at once, but in stages, so it may take a while for it to get to everybody. IDK if they would be able to pushto you more directly or not, but wouldn't hurt to ask ifyou get through to support again. My firmware ends with 0178. Logging into the router, the firmware reads 'up to date".23Visto0likes0Comentarios