Forum Discussion
Modem Storage Overload?
My gateway has a warning message: “modem storage overload”.
Is there a way of fixing that short of resetting the gateway?
Huh? Think if you re-read my reply, you'll find two solutions: 1)Erasing the six text messages overloading my modem memory fixed it, and I haven't had the problem since. 2) Contacting TM MAY be why I've received no new texts intended for"Alan" (not me) since then, in which case I won't have the problem again. 3) I haven't marketed anything or promised anything: I'm a new Gateway user tied to TM only as a customer, with mixed experiences so far. I've had consistently good luck with their cellphone service though.
I got the modem memory overload warning also. Seemingly triggered by six text messages that looked legit but we're not intended for me. I erased each one individually by touching the trashcan symbol after putting each respective text message on the tiny Gateway display. Warning then disappeared. No repeat in the 24 hours since. Gateway is assigned a local phone number, so I'm guessing I'm getting texts for a previous user of that phone number. I called support which said they'd call me back within 72 hours; they said they'd received multiple similar complaints. I'm guessing they'll find a way to block non-TM texts to the device.
I've never been able to clear it even after a factory reset. The rep I spoke with just ignored it.
Typically, that is not a fatal error like "Modern RWHF Failure". In most cases, power cycling the gateway will get rid of it.
Did you NOT read my comment ? I've done all the above & then some & also spent several hours on the phone with your techs. Don't talk about complaining. If you can't provide a positive solution, just admit it. I'm just expecting to get the services you have marketed, & of which I am paying for ! Have you got a positive solution ?
BSmith wrote:
Did you NOT read my comment ? I've done all the above & then some & also spent several hours on the phone with your techs. Don't talk about complaining. If you can't provide a positive solution, just admit it. I'm just expecting to get the services you have marketed, & of which I am paying for ! Have you got a positive solution ?
Don't waste our time posing crying post info you still have not posted anything that anyone can use to actually help you. I mean if you want to just vent you have done so. If you want help post something anyone here can use to help you.
Without data I don't know if I have a solution for you I know I have found one for myself but then again I used data to get where I am.
RSRP ?
SNR ?
RSRQ ?
RSSI ?
Bands ?
Any info how far you are from the towers?
Post something someone can help you with or you can just return it.
No idea just guessing does it have a bunch of spam messages in it?
I have seen reports where some say they get tons of junk txt to the can.
I have the same problem/issue. I don't know if it is related to other issues I have had this month. I have rebooted and reset the gateway multiple times. The last reset was a nightmare with repeated failures to log in. Somewhere along the way, this message appeared. It looks like a new device is necessary. I just hope that the current gateway is "okay" to use until the new one arrives.
elginherd wrote:
My gateway has a warning message: “modem storage overload”.
Is there a way of fixing that short of resetting the gateway?
ModemStorageOverload - Warning - Reset, power cycle, or factory reset the device.
Maybe too many devices on the gateway?
tomwil wrote:
elginherd wrote:
My gateway has a warning message: “modem storage overload”.
Is there a way of fixing that short of resetting the gateway?
ModemStorageOverload - Warning - Reset, power cycle, or factory reset the device.
Maybe too many devices on the gateway?
I got this message with *zero* devices on the gateway.. and the only information in the user guide is to “restart the router”?
What kind of nonsense is that???
