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sdscott
Transmission Trainee
Joined 7 years ago
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Re: VPN issues
Like many others I had to change my MTU settings to stabilize my work's VPN. There are many posts where people said what MTU setting worked for them. After trial and error I found that 1480 worked best for my companies VPN. I recommend searching "TMobile MTU VPN" to see what the others said. Additionally I disabled IPV6 just to be safe. Here is the process that I used: Windows 10 > Search > CMD > Command Prompt (run as administrator) This commandshows you your current MTU settings on your pc/laptop: "netsh interface ipv4 show subinterfaces" This command changes your MTU setting: "netsh interface ipv4 set interface "Ethernet 2" mtu=1480" Replace "Ethernet 2" with your Interface connection.Re: Extremely high latency with home internet
T-Tomato wrote: We don't have many choices here. Verizon, Comcast, AT&T? When I lived in the city I had AT&T fiber (uverse) and it was amazing. Just need to read the package that you get to make sure it is fiber and not dsl or cable. They got tricky with their website making it seem like everything was fiber but it isn't.Re: 5G Home Internet nightly slow down
MAUI671 wrote: @copz1998I hear your suggestion, but follow the train of thought here. The signal is 500 Mbps in its location during daytime hours. Nothing changes but the time of day. Once 8 PM Eastern hits, the signal is EXACTLY the same still, but download drops from 500 Mbps to 5 Mbps. Again, no changes but the time of day. I've done the repositioning multiple times now at the behest of customer care and still to no avail. Spent more than an hour on it at this point trying to be proactive. I've used the app, watched the SNR, RSSI, etc. and no changes to the speed no matter how high good I get those values. Any other suggestions for me to be proactive with? @MAUI671He posted the same exact thing in my thread. Your post is very clear stating that your internet is stable during the day, it has a "Very Good" signal, and is gets worse at night and you haven't changed anything. I see a consistent pattern of people stating that their speeds significantly decrease late at night. Hopefully someone will escalate this to the technical team who can state why this is happening. My guess is it may be due to nightly IT maintenance but it's purely speculation. "During the day my gateway pulls about 500 Mbps and has a "Very Good" signal. Without moving or changing anything about the setup, usage area, or anything, around 8PM Eastern my speeds go down to MAX 5 Mbps. Nothing has changed other than the time of the day."Re: 5G Home Internet nightly slow down
MAUI671 wrote: During the day my gateway pulls about 500 Mbps and has a "Very Good" signal. Without moving or changing anything about the setup, usage area, or anything, around 8PM Eastern my speeds go down to MAX 5 Mbps. Nothing has changed other than the time of the day. I relayed this to Customer Care, and while they seem sympathetic to the plight, they ultimately just want me to continuously restart the gateway so they can reconnect it to the tower because it has "stopped communicating." Is this the common reply that everyone is getting? @MAUI671I have the exact same issue except my speeds drop after 2am central time. My modem also reboots. I also agree with the fact that support only offers reboot as a solution. It's extremely frustrating for me.Re: Severe slowdowns and lag after 2am CT
hyh23 wrote: Yes, I experience severe slowdowns and drops around and after midnight. It's been frustrating. I get 4 bars all day long with speeds of 200+ mbps. I haven't found a rational explanation for this. Your experience appears to be exactly the same as mine. This morning the modem auto rebooted at exactly 3:15am central time. Obviously this kicks me off the internet. I work in IT. If I am compiling a program and I lose connection to the internet there is a good chance the program will be corrupted. My T Mobile home internet use to be extremely stable with download speeds of 200+. I still get the good download speeds until after midnight then everything slows down to download speeds of 57 or less with a significant increase in ping and latency.
