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Garrettsctt
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Joined 11 months ago
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Re: me
Robbie50 wrote: I need 40 dollars fee put back on my account, was payed off from work..been there almost 4 years..I demand a new Galaxy on T Mobile, and I want a third line, with a Galaxy free , as well...will switch to another carrier if not. Demanding something won't get you very far usually. The people you talk to for customer service are people treat them like a person. If I was a customer service rep and you immediately start demanding and talking like that I would gladly get fired for telling you to go to another company before hanging up on you. The customer service rep you would be talking to if you called up aren't the ones that screwed up what ever your dealing with and sh*t happens thats life. Your an adult deal with what ever your dealing with like an adult. You call up say that there must have been a mistake somewhere and ask why the $40 was taken out of your account. They will gladly look into what happened if there was a mistake then they will transfer back the $40. For you to demand a added line with a free galaxy or 2 free galaxies if im reading your posts correctly over $40 taken out is being entitled and acting like a Karen. How does that make sense? You get a free added line with a free galaxy or 2 free galaxies that would range from $200 to over $1000 per phone depending on what galaxy you think you deserve. All over $40. It doesn't matter how long you have been with them you are not entitled to a free added line with either 1 or 2 free phones. T-Mobile is not going to care if they lose you as a customer over what ever issue you are having if you think dealing with your issues like that. I wouldn't care that's for sure. They have millions and millions of other customers. Losing you won't effect them in any possible way. Deal with your Sh*t like an adult and respect the people that are trying to help you2Visto2likes0ComentariosRe: Is turning off data roaming enough?
Just doing phone calls doesn't use data. That's the cellular service. Data is used when you surf the Internet or use an app connected to the Internet. so turning off data roaming should only effect data usage and not effect sending and receiving phone calls.10Visto0likes0ComentariosRe: Excessive Roaming
What you can do in the future is get a sim card that works in Europe or internationally. That way you want be roaming and won't run into an issue like this again. It's easy to get a Europe or international sim card from your carrier. Just let the know that you'll be spending more then just a week abroad and they can set you up with a sim card that works where you are going. International roaming is usually only used if you are only spending a short time abroad like a week. If you are spending more time then that abroad it's better to get an international or Europe sim card. Some phones have a esim that allows you to change your sim through software on the phone so you don't have to get a physical sim card4Visto0likes0ComentariosRe: Voicemail issues
Modg wrote: I have had t-mobile for decades. I just got a new phone and I can't set up voicemail. (This happened with my last phone, too. Both are Google Pixels, last one was a 3 XL, new one is a 6a. The only instructions I can find tell me to call voicemail. The only options I get when I do are to either enter my # for my current voicemailbox, or leave a message for someone else's number. When I enter my #, it tells me that it's invalid. Any suggestions? Did this ever get resolved? After my mom changed her phone number she is having the exact same issue. Dial voicemail then # then enter 10 digit phone number. After entering the phone number it says that it's invalid. She didn't change carriers or phones just her phone number.1Ver0likes0Comentarios