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Gniat1223
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Joined 3 years ago
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trade in phone stolen while in transit with ups and empty box delivered.
I sent my trade in phone in a box with prepaid label by UPS. I have a drop off receipt with a weight of .45 lbs. My trade in was delivered at the Dock with a weight of .20 lbs. T mobile said box was empty. I am being charged $33.34 a month for a $799 S22 that was supposed to be free with my trade in. I did everything correctly. Obviously, the phone was removed from the box while in transit with UPS. MY responsibility ended when I dropped off the phone in box with prepaid label and got a receipt. Isn't T Mobile responsible for investigating UPS theft?738Visto0likes3Comentarios