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hrao
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Joined 5 years ago
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Re: 200mb free for life plan: Devices have no data service, but can go to tmobile.com
@iamnick24@dtsang91@aarlee Please contact the T-Mobile handle @tmobilehelpon Twitter. They were quick enough to resolve the issue. Although I had to talk to a couple of people to let them know my situation. As they had removed the account altogether, took them some time to find me with my IMEI ID and reinstate the account. Quite frustrating that they would go this far to kill the data without any notice. And the support agents on the phone have no clue about the existence ofsuch a plan. Here's the link from that announcement from 2013 https://www.t-mobile.com/news/press/t-mobile-reiterates-free-data-for-life-details10Visto2likes0ComentariosRe: 200mb free for life plan: Devices have no data service, but can go to tmobile.com
As of Oct 7th, I got the exact same message from tmo indicating - "You recently deleted yourMobileInternet account. If you would like to create a new account at a later point in time, you can use theT-MobileID username and password that you've already set up. Just click, 'Already have a user ID' when you set up a new account." and since then I am not able to access my data. None of the tmo geniuses are able to help.10Visto1like0ComentariosRe: Free data for life not working - anyone else?
As of Oct 7th, I got the exact same message from tmo indicating - "You recently deleted yourMobileInternet account. If you would like to create a new account at a later point in time, you can use theT-MobileID username and password that you've already set up. Just click, 'Already have a user ID' when you set up a new account." and since then I am not able to access my data. None of the tmo geniuses are able to help.7Visto1like0Comentarios