ContribucionesMost RecentMost LikesSolutionsRe: return label for a trade in phone Did this get resolved?? I have the same problem. I was told to take to store for trade in…they said they don't accept in store for online order…I keep getting the run around…would really like the p27 promo I signed up With Re: Shipping Label To Send Old Device Back I have the same problem. Was told to take to store- they said they cannot take trade ins…very frustrated. New customer from at&t…stuck on hold forever and can't get answers