Forum Discussion

evanssd's avatar
evanssd
Newbie Caller
Hace 5 años

return label for a trade in phone

I'm not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Gracias
  • tmo_mike_c's avatar
    Hace 4 años

    You’ll want to contact our Care team and have them look up your account and walk you through the return proces.