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Indecentdrpeppe
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Joined 4 years ago
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keep getting an "ineligible to upgrade" message
I've been trying to upgrade my phone online for a few weeks now. It let's me get to the page that says "pick which device you're wanting to upgrade" but after I choose my phone it will tell me I'm ineligible to upgrade and to call someone to finish. I was on chat for almost 2 hours trying to figure out what the issue is but they kept telling me theyll just do it over chat, but I was wanting an answer to why I'm unable to online since I like to pick and choose what I'm adding on and what the total will be before I make a decision, but he would never answer my question. Does anyone know what the issue is?1.8KViews0likes3Comentarios