User Profile
jacen81
Roaming Rookie
Joined 9 months ago
User Widgets
Contribuciones
Re: Amazon Fire Television
testaccountsocial wrote: jacen81 wrote: Currently on the phone for 45 minutes. This is my 2nd call. I was denied. FOR NO REASON. I am going to speak with an attorney about starting a class action. It's a television for ____sake. If someone would like to contact me, my email address is jacen81@gmail.com. It is unbelievable that I would need to peck and scratch for a redeem code that should have been sent to me 2 weeks ago. If I have to I will spend the next 3 years of my life fighting this, I will... JUST FOR PRINCIPAL!! No one should have to jump through hoops for the redemption code after the 60 days of validation. Even though they have acknowledged that it was a mistake and I am eligible, they clearly told that they cannot give FireTV code. Customer Service is less than tolerable. I've waited for call-backs...never happened. I've called back to talk to representatives, then transferred to management, then hung up on (which may have been accidental, but I doubt that), then called back only to start the entire process all over again. As a 21 year customer of Sprint/T-Mobile...I don't feel valued or appreciated for my loyalty. I've never taken part in a redemption scam from T-Mobile, but I won't allow it to influence my purchases again.5Visto2likes0ComentariosRe: Amazon Fire Television
I have just filed a complaint with the Federal Trade Commission.https://reportfraud.ftc.gov/#/ I ENCOURAGE YOU ALL TO FILE A COMPLAINT AS WELL. ONE COMPLAINT WILL NOT TRIGGER AN INVESTIGATION, BUT SEVERAL...WILL DEFINITELY RAISE A FEW EYEBROWS. There is power in numbers.1Ver1like0ComentariosRe: Amazon Fire Television
Currently on the phone for 45 minutes. This is my 2nd call. I was denied. FOR NO REASON. I am going to speak with an attorney about starting a class action. It's a television for ____sake. If someone would like to contact me, my email address is jacen81@gmail.com. It is unbelievable that I would need to peck and scratch for a redeem code that should have been sent to me 2 weeks ago. If I have to I will spend the next 3 years of my life fighting this, I will... JUST FOR PRINCIPAL!! No one should have to jump through hoops for the redemption code after the 60 days of validation.3Visto1like0Comentarios