User Profile
jasperkona
Newbie Caller
Joined 9 months ago
User Widgets
Contribuciones
Re: WHAT ON EARTH IS WRONG WITH THE PHILIPPINES CALL CENTER? and why is T-Mobile fielding all calls out to them??
Agree!! Have had TMobile for over 20 years. Recently I've noticedcustomer servicehas gone WAY DOWNwith the Philippines call center. I'm thinking about changing providers nowbecause of this.Customer service wasthe ONLY reasonIkept TMobile for this long (never used any other carrier). Customer Service (on the phone) isreally bad now. I can hardly understand some of the reps, they interrupt when I am asking questions, and some do not listen and understand the problem. And now there is always an echo on the line and a very loud unprofessional call center background. Bad move TMobile31Visto2likes0Comentarios