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jeb2301
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Joined 6 months ago
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Promotion let down
I applied for the T-Mobile internet in November and was supposed to receive a free 50 inch fire TV. I followed up several times and each time the person from promotions said I was approved and I should be receiving it soon. Today I talked with a young lady that help me place it in my Amazon account and when I put in the code it was expired. She then call promotions and they said it was expired and there was nothing they could do. So I am out a free tv. No one told me I needed to put it in a cart at amazon. I called promotions in January, February and April. You would think one person would have told me how to redeem this TV. I am disappointed. Not very good customer relations on promotions part. The rep that assisted me today was fantastic. But she could not help me either. Maybe there is someone at T-Mobile that can assist me so I can receive the promotion I was promised Reward Tracker Good news! Your submission has been approved. We will be sending your reward soon. Promotion Information Promotion Number:268871 Promotion Description:Internet ID230387 Promotion Date Range:11/24/2023-11/29/2023 Customer Information Tracking ID:LFGP-0614-5782 Submission Date:11/28/2023 Reward Information Reward Type:Reward Code Status:Approved98Visto0likes1Comentario