User Profile
Johnny_Kumbaya
Newbie Caller
Joined 4 years ago
User Widgets
Contribuciones
Re: MLB TV doesnt work through 5g home internet
MLB.TV There was a problem. Please try again. Contact support if this problem persists. I get this as well but it is intermittent. I did a force stop on the MLB TV app and it worked once. Toggled back to my cable connection and launched the app with no issues. Changed to the T-mobile AP and it worked but it won't last. The same thing happened when viewing the live NBC app. It hangs because it doesn't know where you are connecting from. This "service" is not ready for primetime. The speed isn't there and support is horrid.5Visto0likes0ComentariosNew Home Internet customer, what a mistake. Poor performance.
I signed up for T-Mobile Home Internet service yesterday. It has not gone well. The setup and config of theArcadyan KVD21 gateway is pretty much plug and play. I positioned the device upstairs in the windowsill pointing in the direction of a 5G tower within a mile of my location. Performance was poor. I could not get anything better than 30-50 Mbps download speed. Today the connection has been a horrid 5-10 Mbps. Device has been rebooted and moved without change. It's been bad to the point I reconfigured my TV and one notebook to use my existing 200 Mbps cable connection. I've call "support' without sucess. The international call center is inept. Initially I was told the tower in my area hadtechnical issues that may take up to 2 days to resolve. A few hours later a 'supervisor' called and all issues on their side were resolved. Speed tests on the TV show about download speeds of 10-15 Mbps making the connection unusable. I realize I have a 15 day no cost period to try but this service is bad and the support is nonexistent. There has been rampant indifference from T-Mobile. Is there a pathway to a reach a competent T-Mobile support engineer to assist?208Visto0likes1Comentario