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joshnk
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Re: Android Native Visual Voicemail Trouble
Thanks for all the advice and help. Unfortunately this is the end of the road for me. Via support I was told that the engineers advice was to 1) delete the Verizon voicemail app and 2) they can't guarantee that features will work on every phone. Google also said it was a carrier settings issue, which makes sense as their code hasn't changed. Alas, this won't be resolved so back to big red it is. Good luck to all of you and thanks again for the help troubleshooting!16Visto3likes0ComentariosRe: Android Native Visual Voicemail Trouble
I've done a factory reset so, at least in my case it's not related to a third party app or settings issue. What I've seen on other posts about the iPhone and it's built in voicemail is that it may be related to CAMEL settings and certain features included in the ONE Plus plan. I have since lost the post but a t-mobile employee mentioned that the CAMEL settings must be set to exclude voicemail to text which is bundled with the ONE plus plan, which to my knowledge is a requirement for participating in the "get out of the red" promo. Retail employees can't split bundled features out from the ONE Plus plan, so it requires a higher level of access on the part of t-mobile tech support... Supposedly, iPhones that were having issues were fixed in the same way. Also, I've seen reports of other pixel users having no such problems so it can safely be assumed that pixels DO indeed work Also, referring to Google's own support page for the feature the specifically mention t-mobile as being compatible with GOOGLE'S voicemail to text feature (not t-mobile's paid add on ), which is a subset feature of the native visual voicemail...indicating that Google vouches for support as well.5Visto0likes0ComentariosAndroid Native Visual Voicemail Trouble
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for the Phone app. I continue to get the messages "Visual Voicemail Activating" and "Can't activate Visual Voicemail". I have VVM on my plan via the ONE Plus add-on. I have removed the T-Mobile VVM app as I know that it will deactivate the native VVM. I have reset network settings, restarted the phone, and spoken with both T-Mobile and Google. I have yet to be given a reason this is not working. (Note: brought the phone over from Verizon but it's unlocked - all other data and voice functionality is good)Solved17KViews0likes115Comentarios