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JRC
Transmission Trainee
Joined 3 years ago
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Re: Affordable Connectivity Program (ACP)
Please file an FCC complaint; It states on the FCC website that the program protects consumers by: https://www.fcc.gov/acp "Preventing consumers from being forced into more expensive or lower quality plans in order to receive the ACP;" And forcing Magenta and Magenta Max plan holders to switch to Metro is most certainly a lower quality plan, with deprioritized data and speed throttling. https://consumercomplaints.fcc.gov/hc/en-us13Visto2likes0ComentariosRe: Affordable Connectivity Program (ACP)
Sorry, wasn't trying to aggravate you Of course I got a government agency to step in, that's what the FCC does whenever anyone files a complaint. The legitimacy of the complaint (or not) obviously affects whatever results you get. My advice is to follow the $. One can play games talking about "providers" and "plans" but ultimately the government funds are going to the same few actual providers. "Metro by T-Mobile" and "Magenta" are just two different levels of service plans that use the same provider. In both cases, T-Mobile is receiving government funds via ACP to provide broadband data services. I'm glad you have better experiences with Verizon than I have. In my area the Verizon network is so congested that pre paid level plans don't get any data at all. (maybe a little at 3am when most people are asleep) For well over 10 years they've not spent a single penny to upgrade the bandwidth of the network here. So when they bought out Tracfone and started forcing people to switch ACP funded plans over to a Verizon pre paid level plan... Verizon is essentially stealing government funds without providing the service the $ was allocated for. From the reaction I got, apparently the FCC agreed with me.5Visto1like0ComentariosRe: Affordable Connectivity Program (ACP)
Sarahjusthates wrote: JRC wrote: Please file an FCC complaint; It states on the FCC website that the program protects consumers by: https://www.fcc.gov/acp "Preventing consumers from being forced into more expensive or lower quality plans in order to receive the ACP;" And forcing Magenta and Magenta Max plan holders to switch to Metro is most certainly a lower quality plan, with deprioritized data and speed throttling. https://consumercomplaints.fcc.gov/hc/en-us That's not what its saying tho... its saying that you can't be forced to switch to a different plan FROM THE SAME PROVIDER. But having to switch providers in order to use the benefit because you're current one doesn't participate is totally legal It's just like having a coupon for one retailer and complaining a totally different store wont take jt Don't lie to yourself. When Verizon bought out Tracfone which Safelink (the Lifeline and ACP provider) is a subsidiary of... they tried to force me to switch providers.from T-Mobile to Verizon. Verizon is vastly lower quality. I filed an FCC complaint and a Safelink executive contacted me later with his tail between his legs and restored my plan with T-Mobile as the service provider instead of Verizon I don't think the FCC is fooled by companies using different names to funnel government funding into programs that don't even attempt to use one penny of the $ to actually provide the service11Visto1like0ComentariosRe: No 5G Signal on my new Galaxy S22 (Unlocked) , stuck on LTE (4G/4G+)
Had same problem with my S22+ I fixed it. Try typing *#2263# in the phone dialer that should open a service mode menu select [1] or [2] for your active SIM, [1] is physical SIM [2] is eSIM press [8] Select all bands then [9] Apply band configuration On my S22+, 5G enabled and worked instantly when I pressed [9]6Visto1like0ComentariosRe: Terrible service!
SendOneUp wrote: I used T-Mobile for a short stint about 10 years ago, and just switched to them from Verizon because of a promotion. I am as disappointed as I can be with their service and coverage. You don't save money with this company. Once you figure out how many services like video calling aren't supported unless the other party uses Terrible Mobile as well, you start to wonder. Cell coverage is a dumpster fire. If the "T" doesn't stand for "Terrible", it stands for "Taliban" because this is what mobile services are like in Afghanistan. There is no way that I'm not going back to Verizon. I am in utter disbelief that a company who advertises as much as they do and claims to be as large as they are can cost this much AND be so bad. It is embarrassing to get a call or text and hearthe T-Mobile ring and alert tones in public. This company specializes in building shops and filling it with phones and staff. They most certainly shouldn't be considered to be a carrier or service provider. I would be so embarrassed to work there. They have been around so long and I feel like they are further behind than the last time I had them. I am getting as far away from this company as possible and this time I can confidently say,"Never Again". The only reason they have had any degree of success is due to creating a monopoly. It's interesting how similar the carriers sound when viewed from different angles. I was stuck with Verizon here for years because they held a monopoly in this area. Verizon is HORRIBLE. We can get a signal, but there's no bandwidth behind it and the network is so congested 20 out of 24 hours it's pretty much useless, even on their premium data plans. They have refused to upgrade for over 10 years while service grew even worse as time went on. Then T-Mobile shows up, with their extended range lte and 5g. It's like night and day. I get not only better coverage with T-Mobile but there's actually bandwidth behind the signals. And I've had decent relations with customer service (although most of their initial contact personnel are incompetent but that goes for any carrier it seems) I guess in my case, Verizon was the evil monopoly and T-Mobile is the knight in shining armor. Mileage may vary due to location and circumstances, I guess.4Visto1like0Comentarios