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Juliapurser
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Joined 3 years ago
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Home Internet failing
Hi everyone! I have been through hell trying to get the most consistent service using my new home internet setup. I initially hadthe grey cylinder and through some troubleshooting / research / 20+ hours on the phone with fairly useless tech support via the Philipenes,have recently gotten a second line with the Arkadian model. I just set up the new device yesterday and am extremelyfrustrated. The signal keeps dropping althoughit's in a location where it is usually "very good," itwill suddenlydropto "No Signal."Even when it is working, Iam not getting anywhere near the speeds from the grey cylinder + a TP-link wifi router that seemed to boost the signal a good bit.I usually connect directly to the black box with a good ethernet cord - that seems to have been the more reliable route but with this new model, I'm concerned that might overwhelm/overheat it. I've already fried one device so I do have a fan under the unit and am careful to keep it out of direct sunlight, away from routers/other devices,etc.Does anyone know what the best way to connect is - WiFi or Ethernet?My job relies on very consistent and fast upload bitrate so ultimately that is the goal... So far, I've tried everything I couldexcept reaching out here so I figured it couldn't hurt to ask! Dropped signal before I was able to post this originally and I'm about to lose my mind!!!Any/all advice would be very helpful - thanks!!!Optimizing Home Internet for consistent upload speed
Hi everyone! I have been through hell trying to get the most consistent service using my new home internet setup. I initially got the grey cylinder and through some troubleshooting / research / 20+ hours on the phone with fairly useless tech support via the Philipenes but have recently gotten a second line with the Arkadian model. I just set up the new device and am not getting anywhere near the speeds from the grey cylinder + a TP-link wifi router that seemed to boost the signal a good bit. Do I need to get another router for this new device? Or a wifi booster? Or should I connect directly to the black box with a good ethernet cord?My job relies on very consistent and fast upload bitrate so ultimately that is the goal. So far, I've tried everything except reaching out here so I figured it couldn't hurt to ask! Any/all advice would be very helpful!Thanks!!!