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Kathy_D
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Joined 3 years ago
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Re: T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods
This same thing has happened to me, and I'm really pissed off about it. They did not do at all what they said they would do. This switch is costing me a freaking fortune. I regret it already and it's only been a few days. My bill is over $100 per month more than I was told it would be, and now I have to pay off the phones from AT&T. It's a bait and switch and T Mobile deserves to be called out for this deceiving business practice. I hate starting off so mad at them.3Visto1like0ComentariosSwitched from AT&T and bill is a lot more than I was quoted
When I called to switch to T Mobile from AT&T, I spent a long time on the phone with an "expert" who told me that my monthly bill would be around $180 month including insurance on 3 lines on the Magenta 55 plan. They did not put insurance on two of the phones, so I had to call to have that added. My monthly bill is now going to be around $285 per month which isn't much less than I was paying AT&T. T-Mobile did not accept the old phones from AT&T because they are not paid off at AT&T and are locked. This was not explained to me when I made the order for the new service. I feel as if I was completely misled by T Mobile and now I have to pay off the phones from AT&T and make installments on the new phones. I am receiving some credit for the AT&T phones, but this was completely misleading and I regret making the switch. I should have just stayed with AT&T and upgraded my phone. T Mobile pulled a whopping bait and switch with me. I am not very happy about this at all.311Visto1like4Comentarios