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Katiemobile
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Joined 12 months ago
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Re: Home internet and Samsung TV keeps disconnecting
nc1037 wrote: Some devices cannot see or connect tothe gateway's default network. You want to leave this network alone and ADD a second network with the+sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your TV to this second network. Use the default network for your other devices, as much as possible. Here are the T-Mobile support instructions for how to add the second network with the app. AndroidHow to create additional Wi-Fi networks | App T-Mobile Internet | Android | T-Mobile Support iOSHow to create additional Wi-Fi networks | App T-Mobile Internet | iOS | T-Mobile Support Thank you so much. I've tried everything including creating 2.4 and 5.0 networks separately from the default network. Changing it from WPA 2/WPA3to WPA/WPA2was what I needed to do to make it work. I'm using a relatively new Samsung TV, so I was surprised I had this problem since the rest of the Samsung TVs did not have the same issue and are even further from the gateway.14Visto0likes0Comentarios