Home internet and Samsung TV keeps disconnecting

nc1037 wrote:

Some devices cannot see or connect to the gateway's default network.  You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app.  For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2.  Try connecting your TV to this second network.  Use the default network for your other devices, as much as possible.

Here are the T-Mobile support instructions for how to add the second network with the app.

Android  How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile

iOS  How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile

Thank you so much. I've tried everything including creating 2.4 and 5.0 networks separately from the default network. Changing it from WPA 2/WPA3  to WPA/WPA2 was what I needed to do to make it work. I'm using a relatively new Samsung TV, so I was surprised I had this problem since the rest of the Samsung TVs did not have the same issue and are even further from the gateway.