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I see the secondary USB-C port is actually a LAN port. Upon discovery, I immediately try to connect my laptop to the port. Telling myself, “Hey! Finally a way to free up an outlet on my power strip”, but no. It is a straight up lie. Not only does the USB-C port need a power source to even “boot”/”start” (Honestly not a problem, the USB-C port on my laptop is the charge port). Upon connection, all that the port does is power cycle my laptop. I even tried a USB-C to USB-A to see if the LAN actually works. No, no it doesn’t. It literally does nothing. If you don’t provide power to that USB-C LAN port, that port will not even turn on. What is the point exactly? 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"246","kudosSumWeight":7,"repliesCount":16,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:116393":{"__typename":"Conversation","id":"conversation:116393","topic":{"__typename":"ForumTopicMessage","uid":116393},"lastPostingActivityTime":"2024-09-06T11:33:12.000-07:00","solved":false},"User:user:18871":{"__typename":"User","uid":18871,"login":"mikezo","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-5.svg"},"id":"user:18871"},"ForumTopicMessage:message:116393":{"__typename":"ForumTopicMessage","subject":"MLB The Show does not work on my T-mobile 5g internet box.","conversation":{"__ref":"Conversation:conversation:116393"},"id":"message:116393","revisionNum":1,"uid":116393,"depth":0,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:18871"},"metrics":{"__typename":"MessageMetrics","views":10307},"postTime":"2023-05-07T07:22:48.000-07:00","lastPublishTime":"2023-05-07T07:22:48.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" MLB The Show does not work on my T-mobile 5g internet box. It will say “Challenge Failed” when trying to play an online match. The game works perfectly fine when i bring my xbox to my parents house. But when i bring it back to my wifi, it doesn’t work. I test the NAT type until it’s open, I reset the router, etc. I’ve done everything I can think of and there no solution. Does anyone have this same problem?  This is the only game that won’t work either. This and NBA 2k brought me some issues. 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Well i should say a huge lack of features. I have my own gear for routing with mesh Wi-Fi that works perfectly. The huge downside is that you cant put this thing in bypass or pass threw mode. So if i do use it on my network i will get a double NAT and that sucks!!! In this world today you would think that even the cheapest gateways/modems would have bypass mode. The speed are good so far 200-280 dl 5-20 up. latency is better then my Starlink so the son would be happy for gaming. Is there anything that can be done? 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Ayuda. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"141","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:101465":{"__typename":"Conversation","id":"conversation:101465","topic":{"__typename":"ForumTopicMessage","uid":101465},"lastPostingActivityTime":"2024-06-17T06:01:55.000-07:00","solved":false},"User:user:53716":{"__typename":"User","uid":53716,"login":"d_w","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/images/dS01MzcxNi01ODc3aURDNzQzRDdFQjMyNDJGRUQ"},"id":"user:53716"},"ForumTopicMessage:message:101465":{"__typename":"ForumTopicMessage","subject":"Why is the Home Internet Gateway functionality crippled?","conversation":{"__ref":"Conversation:conversation:101465"},"id":"message:101465","revisionNum":1,"uid":101465,"depth":0,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:53716"},"metrics":{"__typename":"MessageMetrics","views":1447},"postTime":"2023-05-10T06:11:57.000-07:00","lastPublishTime":"2023-05-10T06:11:57.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have Arcadyan KVD21, and while I am thoroughly impressed with the speeds from the device on the T-Mobile 5G network, I am disgusted by the lack of any ability to properly manage & (more importantly) secure this device. This trade between speed and security is insulting and offensive to me as a technologically adept Security professional, and exacerbated by the fact that T-Mobile continues to fail when tasked with protecting user account PII data. The inability to perform certain key functions completely disappoints me. Below are the primary issues and concerns, which *MUST* be resolved to keep me as a customer: Cannot perform setup / administrative tasks via wired interface. Current (internal) web interface only offers a “basic” informational portal.  \t Cannot completely disable (turn off) WiFi, (likely due to the above). \t What (few) administrative tasks that are available, requires: download & installation of a worthless “mobile app”, which also requires the device be connected to the local WiFi network. \t Current administrative functions are limited to 3 tasks, changing the: administrative password, WiFi password, or name of the WiFi SSID. \t T-Mobile Internet app loses any/all functionality beyond the local network. If the gateway is connected to the internet, and the device with the app is as well, then there should be no valid reason to require “local” access, especially if the next point is true… As this prevents a parental/guardian authority from managing the device while traveling or outside the home (at work). \t T-Mobile app does not permit multiple instances of the app to be logged in with the same account/credentials. (per T-Mobile technical rep) What absolutely perplexes me is that many (if not all) of these points DID NOT EXIST when I reviewed an early device around one (1) year ago… So why “cripple” the functionality?!? 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Is a landline possible when switching to T-Mobile? 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The issue I am having now is that it’s stuck only on 4G. Both the display on the gateway itself and the app show purely 4G connections and nothing for 5G. So I am getting less than 20Mbps speeds when I used to get 150-200Mbps on average.   The phone in the same room as the gateway is at full bars with 5G, so it shouldn’t be a signal issue. But I couldn’t even see anything in the app for the gateway that lets me change between 4G and 5G.   Any ideas before I head into a long call with support? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"724","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:94746":{"__typename":"Conversation","id":"conversation:94746","topic":{"__typename":"ForumTopicMessage","uid":94746},"lastPostingActivityTime":"2024-03-09T18:28:03.000-08:00","solved":false},"User:user:120841":{"__typename":"User","uid":120841,"login":"Mz_Red1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"id":"user:120841"},"ForumTopicMessage:message:94746":{"__typename":"ForumTopicMessage","subject":"ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE","conversation":{"__ref":"Conversation:conversation:94746"},"id":"message:94746","revisionNum":1,"uid":94746,"depth":0,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:120841"},"metrics":{"__typename":"MessageMetrics","views":5320},"postTime":"2022-10-07T15:47:07.000-07:00","lastPublishTime":"2022-10-07T15:47:07.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I’M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1045","kudosSumWeight":20,"repliesCount":50,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1737568389000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1737568389000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. 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