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d_w
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Joined 7 years ago
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Why is the Home Internet Gateway functionality crippled?
I have ArcadyanKVD21, and while I am thoroughly impressed with the speeds from the device on the T-Mobile 5G network, I am disgusted by the lack of any ability to properly manage & (more importantly)secure thisdevice. This trade between speed and security is insulting and offensive to me as a technologically adeptSecurity professional, andexacerbatedby the fact thatT-Mobile continues to fail when tasked with protecting user account PII data. The inability to perform certain key functions completely disappoints me. Below are the primary issues and concerns,which *MUST* be resolved to keep me as a customer: Cannot perform setup /administrativetasks via wired interface. Current (internal)web interface only offers a "basic" informational portal. Cannot completely disable (turn off) WiFi, (likely due to the above). What (few) administrative tasks that are available, requires:download &installation of a worthless"mobile app", which also requires the device be connected to the local WiFi network. Current administrative functions are limited to 3 tasks,changingthe:administrative password, WiFi password, orname of the WiFi SSID. T-Mobile Internet app losesany/allfunctionalitybeyond the local network. If the gateway is connected to the internet, and the device with the app is as well, then there should be no valid reason to require "local" access, especially if the next point is true… As this prevents a parental/guardianauthority from managing the device while travelingoroutside the home (at work). T-Mobile app does not permit multiple instances of the app to be logged in with the same account/credentials. (per T-Mobile technical rep) What absolutely perplexes me is that many (if not all) of these points DID NOT EXIST when I reviewed an earlydevice around one (1)yearago… So why "cripple" the functionality?!?1.1KViews6likes11Comentarios