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kbeat2
Network Novice
Joined 3 years ago
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Re: Coverage and signal keep changing
I'll try it, but it's still frustrating that we looked at all our common locations to assure we would get a decent signal before we switched over to T-Mobile. Will changing over to the 4G signalhave an effect on calls as well? My phone already shows LTE for voice network.5Visto0likes0ComentariosRe: Coverage and signal keep changing
I work in the metro Detroit area and live about 15 miles from there. Both areas show 5G extended coverage on your coverage map but both have terrible signals on both our new Samsung A32 5G phones. I never had a problem with calls with my old Samsung J7, nowit takes 3 tries to get a call to connect and then they can't hear me. My signal has been lousy since we got them 2 weeks ago. I did a network reset as T-Mobile requested last week with no improvement. Not sure what to do next. How do I file the complaint? If I was on the Sprint network before how did it get worse now? Most of the time if we try to look something up our phones tell us we have no connection even though the phone shows LTE. Frustrating5Visto0likes0ComentariosCoverage and signal keep changing
Just wondering if anyone else is not loving the new 5G system like I am. We had to get new phones because of the old 3G system going away so we changed carriers and phones and went with T-Mobile because they showed 5G coverage everywhere we needed it (House, work, cottage). Well, so far the reality has been far different than the promise. We both get worse coverage with our new plan/phones than we used to, even though we were on the old Sprint network before. We seldom see 5G, mostly LTE (But even showing that most times we can't get a page to load) and sometime EDGE with a signal strength of about -119. This morning my phone was showing Edge but with 5 bars and a signal of -51, I thought maybe something was updated, but no, an hour later it's back to -119 and LTE. How can my phone be set to AUTO, be on the same network as before and get worse coverage ? I NEVER saw EDGE coverage on my old phone. Today I got an E-Mail from T-Mobile asking me if I am enjoying Netflix on my phone, like I have a chance of streaming ANYTHING with my signal. Both of us would go back to what we had if we could, not at all what we were expecting.522Visto0likes7Comentarios