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kbklarry
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Re: tmobile gateway restart
I assume if one is restarting the Gateway, it's because the wifi is not working. That's exactly what I had to do this morning because I had lost the internet. In order to restart the Gateway, you have turn the Gateway off and then back on. A smart plug is controlled by wifi.7Visto0likes0ComentariosRe: tmobile gateway restart
iTinkeralot wrote: You asked. The easiest way I can suggest is a programmable "smart" plug that the gateway is powered through. Sure it is not a remote access solution but it would work. If you want to have the gateway reboot at a specific time of the day that would work. Since you cannot make a remote connection to the gateway from the internet some local client that can be used is necessary. Another option, sure maybe, is to call T-Mobile support and ask them to reboot the gateway which they can probably do for you. That makes no sense because you need the internet that you don't have to control the smart plug.8Visto0likes0ComentariosRe: One gripe about the 15 day test drive - you are charged for the 3-4 days it takes for the gateway to be delivered
It would be extremely easy for TMO to start charging on the delivery date or they could say if you don’t activate your service within 3 or 5 days of receipt, charges will be initiated.2Visto0likes0ComentariosRe: One gripe about the 15 day test drive - you are charged for the 3-4 days it takes for the gateway to be delivered
It's not just my experience. T-Mobile informs you that this is the case after your test drive ends. This was in an email that I just got. Also, I was under the impression that the 15 day test drive was actually a 15 day free trial but I was wrong. The start of yourservice You will see home internet charges beginning when your gateway ships, or is picked up from one of our stores, through your current billcycle.3Visto1like0ComentariosOne gripe about the 15 day test drive - you are charged for the 3-4 days it takes for the gateway to be delivered
Hello, I am a big fan of T-Mobile wireless andam now incurring my first month of charges for their Home Internet since the 15 day test drive ended two days ago. Because I installed the gateway at a vacation home, I have not been able to spend enough time there yet to know if it will meet my needs although I am hopeful. Here's my small gripe. T-Mobile is up front about the fact that your first month's charges start on THE DAY YOU ORDERED THE GATEWAY. This of course makes no sense. My gateway arrived 4 days after I ordered it. Why should I or anyone be charged for the time it took for the order to be processed and for the gateway to arrive. Other internet companies like Verizon and Spectrum don't start charging until you 'activate' your service after their modem arrives. Like I said, it's a small gripe but still seems unethical to me to be charged for the time you couldn't possibly be using their internet service. It disappoints me that a company I always trusted would do this.133Visto2likes4Comentarios