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kcclubkirby
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Re: Verizon is not correctly routing SMS to my T-Mobile SMSC.
syaoran wrote: kcclubkirby wrote: File a complaint with the FCC if you want Verizon to take it seriously and fix it properly. Yeah, I may just have to do that. I'm going to give Verizon a fair chance first. I appreciate the suggestion!32Visto0likes0ComentariosVerizon is not correctly routing SMS to my T-Mobile SMSC.
Hello T-Mobile Community, I am an individual on the T-Mobile network and have been for nearly a decade. Ever since December, I am no longer receiving SMS messages from the Verizon network. As a professional quality assurance analyst, I have done the troubleshooting and testing and determined that the cause is that the Version SMSC is not correctly routing messages to my carrier's SMSC. I am attempting to get Verizon to examine the issue, but I expect an uphill battle. Is there anything on the T-Mobile side we can do to get this fixed quicker? I have a ton of gathered data from my tests that I would be happy to pass along, but I have done all of the troubleshooting options, and they do not work. I just need to get the issue escalated to someone who can fix the network routing service. Thanks for the help! 😄Solved148Visto0likes2Comentarios