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kelita715
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Joined 7 years ago
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Re: Samsung A71 5G Network Issues
I just got off with Tmo chat. They say it's because my city doesn't have the strong 5G signal yet so set my mobile connection to LTE/4G/3G in the mean time and that it's not my phone. It's because when the phone is switching from 5G to LTE, it's causing the connection to drop.That's what she said. I just went to my devices on samsung.com and hit the request service button so I didn't interact with them at all. Just print out the shipping label and drop off at UPS. As soon as I get that back, I'll ship the Z flip back to them for the same problem. Speaking of wifi, I got home a bit ago and I'm on wifi and guess what? Connection dropped! So, I think it's a Samsung issue since I was on wifi at home.1Ver1like0ComentariosRe: Samsung A71 5G Network Issues
I don't have this particular phone but I have the Note 20 and the Z Flip 5G. Both phones lose connection frequently. I have a new sim card so that's not the issue. In fact, I just dropped the Note 20 off at UPS to go back to Samsung for Network Issues. When that comes back, I'll send the Z flip in. I don't know who's problem it is, Tmo or Sammy, but I can't even use these phones for work when I can't get a stable internet connection. Updated the September update with no improvement.1Ver1like0Comentarios