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lenorcutt
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Joined 11 months ago
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Re: Switching from Verizon to TMobile was a terrible decision!
Thanks for this: NOT SOLD BY T-MOBILE,T-Mobile data & APN settings-https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings However, I do not see Kyocera listed (for future users reference) but the t mobile tech found it somewhere to fix it for me.11Visto0likes0ComentariosRe: Switching from Verizon to TMobile was a terrible decision!
Yes. It was from verizon and it was unlocked. How would I have know that it needed APN settings adjusted? Is APN the same as access point? Becausethat is what the T mobile tech adjusted in the store yesterday. Anyway it still works today.30Visto0likes0ComentariosRe: Switching from Verizon to TMobile was a terrible decision!
I have talked to several T mobile techs on the phone and in the store, who tried various changes and also to a Verizon tech who unlocked my phone and said it would work but it still did not. I also talked to Kyocera, the manufacturer who said sometimes phones do not transfer well and may just have to get t new phone. Last week, January, 2024, I decided to try the tech at a different t mobile store. He was very helpful and offered to reset my phone if I brought in my older phone to transfer/backup the contacts to. Today I went back to the store, he was not there but another tech set right to work and discovered that when the new t mobile sim card was put in, the phone/network?? Did not correctly recognize/connect to the right access point??? I am not sure what he did but So far it works so yippie.24Visto0likes0ComentariosRe: CANNOT RECEIVE MMS MESSAGES
I bought the Kyocera Dura XV Extreme flip phone through our Verizon plan in April 2022 to upgrade to 5G. A couple weeks ago, December 2023, we switched to T Mobile and ported our numbers. Since then, I have not been able to receive certain text messages. I think they are Multimedia Messaging Service, MMS. The conversation bubble has a grey box saying download, but the download fails. I have talked to several T mobile techs on the phone and in the store, and also to a Verizon tech who unlocked my phone and said it would work but it still does not. I also talked to Kyocera, the manufacturer who said sometimes phones do not transfer well…. Last week, January, 2024, I decided to try the tech at a different t mobile store. He was very helpful and offered to reset my phone if I brought in my older phone to transfer/backup the contacts to. Today I went back to the store, he was not there but another tech set right to work and discovered that when the new t mobile sim card was put in, the phone/network?? Did not correctly recognize/connect to the right access point??? I am not sure what he did but So far it works so yippie.19Visto0likes0ComentariosRe: Switching from Verizon to TMobile was a terrible decision!
I bought the Kyocera Dura XV Extreme flip phone through our Verizon plan in April 2022 to upgrade to 5G. A couple weeks ago, December 2023, we switched to T Mobile and ported our numbers. Since then, I have not been able to receive certain text messages. I think they are Multimedia Messaging Service, MMS. The conversation bubble has a grey box saying download, but the download fails. I have talked to several T mobile techs on the phone and in the store, and also to a Verizon tech who unlocked my phone and said it would work but it still does not. I also talked to Kyocera, the manufacturer who said sometimes phones do not transfer well…. Last week, January, 2024, I decided to try the tech at a different t mobile store. He was very helpful and offered to reset my phone if I brought in my older phone to transfer/backup the contacts to. Today I went back to the store, he was not there but another tech set right to work and discovered that when the new t mobile sim card was put in, the phone/network?? Did not correctly recognize/connect to the right access point??? I am not sure what he did but So far it works so yippie.22Visto0likes0ComentariosRe: Sending/receiving MMS not working over WiFi
Like many of the others on this thread, I bought my Kyocera flip phone in 2022 when wewere with Verizon. It is paid and unlocked. December 2023 we switched to t mobile. I am not able to open any MMS texts. over the past 2 weeks, I was on the phone, chat and in stores with various t mobile, verizon and kyocera techs. We changed settings, checked networks, considered resetting etc, and finally the Kyocera rep explained that Verizon removes a MMS feature when you leave and I guess t mobile does not use it. So, we have to buy a new t mobile phone…. I also just discovered that I cannot retrieve any of my voicemails and cannot set up my voicemail. I also found that t mobile charges for an outgoing conference call that was always free with Verizon Like the other customer, I am ready to switch back to Verizon but my husband gets better reception on hisphone from t mobile. If they want Verizon business, T mobile should offer to replace my phone with one that works in their system.22Visto0likes0Comentarios