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Llq427
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Re: T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods
If you go to the Better Business Bureau website, it prompts you to answer questions, and then there is a spot for a narrative. I explained the situation, sentscreenshots of the emails that I had received, calculated the exact amount I wanted refunded, which included the amount I had paid AT&T for 4 phones that they lied about not receiving, the amount I was overcharged monthly for service and for the phones that they said were free. So, I, miraculously,got a call from T-mobile,and we agreed upon a Visa card for the amount I had paid AT&T, a credit for ALL of the overcharges, and an additional credit that I asked for because of all the hours of my life I will never get back, dealing with their bullsh*t! I am now on a special discounted monthly rate, but still have a lot of credits to use up. So, yes! I am still with T-Mobile. Once the money runs out, I will decide whether my new rate is worth it, Had I not involved the Better Business Bureau, NOTHING would have happened! They are awesome!! I also filed a complaint with the FCC, perhaps the combo is what got T-Mobile to respond. GOOD LUCK! They need to pay back all of the $ for all of the scams!!2Visto0likes0ComentariosRe: T-mobile lost my trade in, warehouse never scam my device. They refused to do anything
Attention all who have been scammed!!!! I was so pissed 2 weeks ago and Googled "how to sue T-Mobile".I was directed to contact the Better Business Bureau and the FCC! I sent my story to both, super easy online to complete! T-Mobile is REQUIRED to reply within 30 days of being contacted by these organizations! What do you know? The 4 phones that they said they never received/ stole were reimbursed via $618 credit card to me! All of the "free phone" that they were charging me for have zero balances, and I got every cent,I was overcharged, credited to my account. When T-Mobile called and apologized and explained all of the credits, I asked what else can you do for the months of phone calls since July to resolve this? Bam! Another $600 credit! So… stop dealing with T- Mobile. They will do nothing!! BBB and FCC are the ONLY WAY to get your money back from this completely fraudulent company! Once all of our credits are expended, we are switching to anyother than this scammy company! Cannot believe I wasted so many hours trying to resolve with them!! Good luck!! And Congrats!!10Visto2likes0ComentariosRe: T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods
I will gladly join any class action suit against T mobile! Liars and thieves is correct. I, too, sent 4 iPhones to them. They said they would pay off the balances owed and send 4 free iPhones. They also quoted a monthly magenta max rate that is about $100 less than what I'm paying. First, they claimed they only received 3 of the 4 phones. They were sent together in one box! On another 3 hour phone call, I was told they never received any phones. Obviously they are being stolen!! Not only did they steal my phones, they said there was never any special for free phones, so I' m paying for the new phones. My bill is almost $100 more per month compared to what I was quoted. I have it all in writing from the salesperson, and yet, they refuse to pay me, and adjust the bills.5Visto1like0ComentariosRe: T-mobile lost my trade in, warehouse never scam my device. They refused to do anything
Same situation here! I sent T-Mobile 4 iPhones in one box. The say they received 3! I got credit for ZERO!! Every single thing that I was promisednever happened. I paid off all my phones with AT&T. T-mobile said they would reimburse for those. NEVER DID. T-mobile said I would receive 4 new phones for free (for switching). NEVER HAPPENED! I am currently paying for 4 phones and my other 4 were, essentially, stolen by T-mobile! My bill is higher than it was with AT&T. Huge scam!! Customer service is useless. I have spent countlesshours on the phone with zero solution. Big regret switching from AT&T. I would never recommend T mobile to anyone. Scammed from day one!11Visto0likes0Comentarios