User Profile
lmh13
Network Novice
Joined 3 years ago
User Widgets
Contribuciones
Unable to change rate plan
This is the screen I get after clicking "Change My Plan" I was trying to see what other plan options I have and when I click "Change My Plan" I get taken to a page that says "You are not eligible for any other rate plans at this time." I don't understand why I would be unable to change plans? Does anyone know why I would not be able to change my plan...for reference, I have been with T-mobile for a billion years (so not in a contract), I currently have theSimple Choice Family Unlimited Talk & Text plan BUT I only have 1 line on it at this point, and I do currently have a payment arrangement set up for July 2 (not sure that is the issue but if it is, I can easily pay the balance now so that I can change my plan).
