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magenta3092718
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Joined 8 years ago
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Home Internet Gateway Dropping Service
What is going on with you T-Mobile? Service on my Gateway keeps dropping and really being a pain in my butt. It spends more time down than up. If this is the best you can do then I will cancel my services all 4 lines. It is worse than satellite internet. My signal on the gateway has a solid 3 bars. This started about a week ago. Same thing with my Personal Cellspot for my phones. It also drops completely out. I have tried to call customer support 8 times and after 2 hours on hold it disconnects me. Last time I talked to a support person I told them and was transferred to Tech Support. I was told that the system was making updates. And he would call me or message my to see if it had improved. WELL I am still waiting. I don't think I should be charged for this if it is down and not useable.896Visto6likes7Comentarios